Senior Client Services Manager

December 14

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FIS

WebsiteLinkedInAll Job Openings

Information Technology

10,000+ employees

Founded 1968

💳 Fintech

💸 Finance

🏦 Banking

Description

• Manage the service side of the client relationship • Prepare PowerPoint Presentations and conduct (Monthly/Quarterly) Performance Reviews with the client • Educate clients on various FIS processes and procedures • Schedule and conduct regular Combined Governance Council Committee calls with LFI clients • Proactive follow-up both internally and externally is critical for a timely resolution

Requirements

• 3-5 years of recent Client Facing Banking and FINTECH industry experience • 3-5 years of recent experience with SNOW, Service Now, Power BI and Power Point • Advanced MS Excel skills including graphs, pivot tables, data management • This role requires flexibility in hours- 24 x 7 On Call Rotation • Able to communicate effectively- articulate ideas and procedures to clients and stakeholders • Ability to understand and apply banking industry FINTECH concepts • Ability to analyze and solve problems using learned techniques and governance tools • Ability to effectively utilize highly collaborative technology in coordination with FIS colleagues • Bachelor’s degree in business or related field or the equivalent combination of education, training, or work experience

Benefits

• A voice in the future of fintech • Always-on learning and development • Collaborative work environment • Opportunities to give back • Competitive salary and benefits