Senior Manager, Client Services
November 27
🇺🇸 United States – Remote
💵 $70k - $85k / year
⏰ Full Time
🟠 Senior
📁 Client Services
🦅 H1B Visa Sponsor
Description
• Responsible for the successful delivery of a fast-paced program with a women's sports property • Ensure all client deliverables and project milestones including operations and logistics are delivered on-time, on-budget, on-trend • Serve as an agency integrator – leading the development and execution of medium/large-scale multi-faceted programs • Multitask and prioritize own deliverables and workload, while coordinating with others to meet deadlines • Strategically plan and implement workflows based upon deliverables in an efficient and effective manner • Coordinate internal and client meetings and mandatories that align with the agency scope of work • Operate in an organized and calm manner, even under tight deadlines • Manage day-to-day client relationships, establish credibility, and anticipate client needs • Drive flawless project delivery against the client’s objectives and agreed upon budget • Develop, manage and reconcile project budgets of $1M+ • Understand the women’s sports landscape – including athlete and fan engagement trends • Create a positive, collaborative environment that aligns with Wasserman culture and values • Troubleshoot and creatively problem solve throughout projects
Requirements
• Minimum of a bachelor’s degree • 4+ years relevant agency experience (preferably in the experiential, sports or entertainment field) • Ability to remain calm under pressure, work on multiple projects simultaneously and achieve deadlines • Possess exceptional written and oral communication skills • Capable of navigating tough issues and influencing those involved toward a desired outcome • Ability to foresee issues developing before they arise and develop a solution as needed • Must be comfortable working as an integral part of a team environment • Continuously demonstrates solution-oriented mentality • Focused and strong-minded with an ambition to help grow the company • Lead and inspire other team members and generate positive morale • Ability to multi-task and prioritize workload while coordinating with others to proactively meet deadlines • Thrive in a fast-paced environment and possess a ‘can-do’ attitude at all times • Strong attention to detail and highly organized • Proficient with Google Workspace • Ability to travel ~25% of the year
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