VP - Business Executive

January 16

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Logo of FIS

FIS

FIS is a leading provider of technology solutions for financial institutions, businesses, and governments worldwide. It offers a comprehensive suite of banking, lending, and payment solutions designed to help entities thrive in the digital age. FIS focuses on providing advanced solutions that improve efficiencies, reduce costs, and enhance customer satisfaction by offering services such as digital banking, automated finance, wealth management, and payment processing. With its expertise in fintech, FIS powers the global economy by ensuring secure and efficient money management throughout its lifecycle, from storage and transfer to investment and compliance.

Information Technology

πŸ“‹ Description

β€’ This is a unique opportunity for a client-focused leader with a proven track record of operational excellence and transformation. β€’ The role requires partnering with key stakeholders, specifically working in tandem with the Tax solution owner on the product roadmap and new business opportunities. β€’ Actively lead the Tax Information Reporting group, including prioritized focus on continuous process improvement and leveraging best practices and tools, to deliver continued growth and outstanding client experience. β€’ Drive a culture of continuous improvement throughout the team and partner with Business leaders to establish strategic plans that align with the company vision and goals, and obtain buy-in from all staff. β€’ Ensure day to day service delivery and operational risk management across the range of tax processing activities, supported by on and offshore teams. β€’ Direct interaction with clients throughout the tax season from planning through execution and into post mortems. β€’ Key leader in new business reviews, to ensure new business aligns to our existing operating model and effectively drives operational efficiencies and profit margins.

🎯 Requirements

β€’ 15+ years’ experience managing tax processing / operations in a financial services firm or β€˜big 4’ β€’ Experience managing distributed (global) teams with diverse cultures while delivering consistent service levels in a matrixed operating model β€’ Proven track record of delivering transformation, driving operational efficiencies & creating scale across global operational teams via a culture of continuous improvement β€’ An experienced Operational Risk Management practitioner who has consistently applied an Operational Risk Framework in financial service environments β€’ Experience of building, calibrating, and managing to Service Level Agreements with external clients or internal stakeholders β€’ Experience in dealing with clients and managing client escalations to satisfactory outcomes β€’ Strong leadership and interpersonal skills and track record of strategic problem-solving β€’ Experience of managing budgets and financial forecasting

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πŸ‡ΊπŸ‡Έ United States – Remote

πŸ’΅ $180k - $195k / year

πŸ’° $1.2M Venture Round on 2013-11

⏰ Full Time

πŸ”΄ Lead

πŸ‘” Vice President

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