Account Strategy Director - Net New

March 10

Apply Now

Receive Emails with Similar Jobs

Five9

WebsiteLinkedInAll Job Openings

Five9 is a leading provider of cloud contact center software, recognized as a leader in the Gartner Magic Quadrant for CCaaS. The company offers comprehensive tools for automating workflows and enhancing customer engagement through AI-driven solutions. Its platform integrates CRM and UC systems to provide seamless agent and customer experiences across various channels, such as voice, email, chat, and SMS. Five9 empowers businesses to elevate customer satisfaction and drive business results by delivering personalized and efficient customer service solutions.

1001 - 5000 employees

Founded 2001

☁️ SaaS

🤖 Artificial Intelligence

📡 Telecommunications

📋 Description

• The Account Strategy Director (ASD) deepens Five9’s relationships with existing customers, ensuring success and expansion. • Responsible for maximizing account value, uncovering expansion opportunities, and fostering strategic partnerships. • Drives adoption and optimization of Five9’s solutions through cross-functional collaboration. • Leads sales cycle management from initial discovery through contracting and implementation. • Monitors pipeline and performance metrics to refine account strategies based on outcomes.

🎯 Requirements

• 8+ years of experience in Account Strategy, Enterprise Sales, or Strategic Account Management, preferably within SaaS or technology sectors. • Proven success in managing high-value B2B accounts and driving revenue growth through tailored sales strategies. • Experience collaborating across departments (Sales, Marketing, Product, and Services) to execute strategic plans. • Knowledge of Winning by Design methodologies and experience implementing structured frameworks for growth. • Proficiency in CRM tools, analytics, and developing actionable insights for continuous improvement.

🏖️ Benefits

• Health, dental, and vision coverage, beginning on the first day of employment. • Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. • Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching. • Access to an innovative mental health support platform offering personalized care and resources. • Generous employee stock purchase plan. • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.