Senior Strategic Account Director

June 3

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Description

• Create and drive revenue within a specified region or list of named accounts • Generate business opportunities through professional networking and cold-calling • Drive brand awareness, campaigns, and lead generation via networking, associations, etc. • Meet and exceed all quarterly and annual sales quotas • Collaborate with peers and management around ways to continually improve the sales organization • Own the sales cycle from lead generation to closure • Provide expertise around particular areas of interest to discuss industry best practices and development of high-level strategies • Develop business plan and present the business plan during quarterly review sessions • Be proactive in all aspects of opportunity development • Establish yourself as a ‘Trusted Advisor’ to the prospect or customer • Bring net new and innovative ideas to both internal teams and the customer • Maintain account and opportunity forecasting within our internal forecasting system (SFDC) • Self-generate leads from personal connections, referral partners, and regional networking events • Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience

Requirements

• 7+ years of outside enterprise software sales experience in the contact center space • Superior active listening skills • Excellent objection handling and negotiating abilities • Strong collaboration skills and ability to work alongside multiple team members • Strong time-management and organization skills • Excellent written and verbal communication skills • Be able to work independently and as part of a team in a fast pace, rapid change environment • Experience selling at the C-level • Proven track record of sales excellence • A proven sales hunter and closer • Highly persuasive • Superior professional presence and business acumen

Benefits

• Health, dental, and vision coverage, beginning on the first day of employment • Access to an innovative mental health support platform • Generous employee stock purchase plan • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave

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