Patient Account Representative

April 9

⚜️ Louisiana – Remote

Although this job is listed in Louisiana, this company may be open to hiring remote in other states.

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

🦅 H1B Visa Sponsor

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Franciscan Missionaries of Our Lady Health System

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Franciscan Missionaries of Our Lady Health System is one of the largest healthcare systems in Louisiana, serving over half of the state's population and the largest metropolitan area in Mississippi. This non-profit, Catholic organization offers a comprehensive range of healthcare services through its network of hospitals, clinics, and physicians, focusing on quality patient care, community health, and education. Headquartered in Baton Rouge, Louisiana, the mission of the organization is to provide excellence in health services and to care for the sick across Louisiana and Mississippi.

Healthcare

10,000+ employees

Founded 1911

🤝 Non-profit

🌍 Social Impact

📋 Description

• The Patient Accounts Representative 4 performs an important function in the revenue cycle of the Health System. • This role is production based and works an assigned queue to coordinate with patients, co-workers and external agencies to ensure the prompt payment and/or reimbursement of hospital and professional charges. • Responsible for customer service, billing and collection functions in the Business Office. • Key tasks include reviewing accounts on EPIC system, providing information requested and applying critical thinking to resolve issues between balances and/or credits. • This role is for collections on delinquent insurance and patient balances.

🎯 Requirements

• 8 years experience in Revenue Cycle / Hospital Business Office programs (Customer Service, Billing, Follow-up) or equivalent industry experience. • Related certification program in areas such as billing, medical office, coding and accounting can be substituted for 1 year of experience. • Bachelor's Degree can substitute for 4 years of experience; Associate's Degree can substitute for 2 years of experience. • High School diploma or equivalent • Must possess knowledge of ICD-9/10, CPT and HCPCS coding. • Apply critical thinking and problem solving skills as it relates to resolving accounts. • Must understand the explanation of benefits of various managed care companies and regulations. • Must be able to demonstrate teamwork and willingness to work in cooperation and support of others as well as comply with FMOLHS policies, procedures and core values. • Communication, interpersonal and collaboration skills.