AVP - Servicing Product Lead, Digital Banking

2 days ago

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Forbright Bank

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Personal & Business Banking • Consumer & Commercial Lending • Residential Mortgage Lending • Sustainable Finance • Healthcare Lending

501 - 1000

Description

• COMPANY DESCRIPTION: Forbright is a nationwide full-service bank and lender helping accelerate the transition to a sustainable and low-carbon economy. • COMPANY CULTURE: We are a dynamic, high energy, fun, and fast-paced organization with meaningful mission and governance practices. • COMPANY MISSION: We are a mission-driven institution operating a well capitalized, liquid, profitable institution. • JOB SUMMARY: The AVP, Servicing Product Lead, Digital Banking collaborates closely with the Servicing Product team providing strategic oversight and support to advance our CRM platform and key technologies.

Requirements

• Bachelor’s or Master’s Degree in Business Administration, Computer Science, or a related field required • 8+ years of experience in Product or Operations Management within the tech or financial services industry as well as demonstrated progression to senior leadership roles required • Extensive experience in the financial services industry, preferably in a banking or lending environment, with a deep understanding of back-office and fraud operations required • Strong analytical and problem-solving abilities, capable of converting complex data into strategic insights and actionable plans • Exceptional communication and interpersonal skills, with the ability to convey complex concepts to non-technical stakeholders and senior executives • Advanced skills in Microsoft Office applications, particularly PowerPoint, with preferred experience in JIRA and Confluence • Experience working with third-party vendors such as Savana and Salesforce Financial Services Cloud is highly desirable

Benefits

• Comprehensive health, dental, and vision plans • 4 weeks PTO • 401k + company match • Metro SmartTrip benefits ($50/mo) • Remote or hybrid work schedules for most positions • Bonuses for purchasing solar panels, electric vehicles, biking to work, etc. • Paid subscriptions to Veterans Compost, Imperfect Foods, and more! • Best Workplaces for Commuters 2023 & 2024 winner • The Washington Post Top Workplaces 2023 & 2024 winner • American Banker Best Banks to Work For 2023 winner