June 28
• We are seeking an experienced, strategic thinker and technically proficient Director of Atlassian Products to lead the setup, management, and optimization of our Atlassian suite. • This role will ensure that our Atlassian tools, including Jira, Confluence, Jira Service Management, and others, are implemented correctly from the start and continuously improved to meet the evolving needs of our entire organization. • This role will be responsible for setting up a 24x7 global support organization, establishing a 'Hub and Spoke' model, and leading Hub activities.
• 8+ years of progressive hands-on experience with Atlassian products, including Jira, Confluence, Jira Service Management, and others. • Proven track record of successfully setting up, customizing, and managing Atlassian tools in a large organization (Preferably in one of Fortune 500 companies with at least 20-30K users) • Experience in Portfolio/project management, software development, or IT operations. • Demonstrated experience in driving adoption of collaboration tools across multiple business units. • Experience in setting up and managing a global support organization, including 24x7 operations and Hub and Spoke models. • Experience in ITIL processes/frameworks • Deep understanding of Atlassian product suite and its applications. • Proficiency in scripting languages (e.g., Python, JavaScript, Groovy) and Atlassian APIs for automation and integration. • Experience with Atlassian plugins and marketplace add-ons. • Must have familiarity with Atlassian SaaS suite of products and high availability configurations. • Understanding of security and compliance tools. • Strong portfolio, project management and organizational skills. • Excellent problem-solving and analytical abilities. • Effective communication and interpersonal skills to engage and influence stakeholders at all levels. • Ability to lead cross-functional teams and drive collaboration across departments. • Strong strategic thinking and vision to align Atlassian tools with business objectives.
• Immediate medical, dental, and prescription drug coverage • Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more • Vehicle discount program for employees and family members, and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day • Paid time off and the option to purchase additional vacation time.
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