2 days ago
• Design the structure of IT systems and oversee programs • Translate complex requirements into functional architecture • Ensure internal IT framework operates properly • Lead ServiceNow engagements and deliver process design • Work with clients on requirements gathering and deployment
• Minimum of five years of experience working with BPMN, workflow design and business process analysis • Bachelor's degree from an accredited college/university in Business Process Management (Business Administration, Project Management, Organizational Behavior) or equivalent work experience • Strong working knowledge of ServiceNow; ServiceNow Certified System Administrator is required • Solid competencies in ServiceNow platform, GRC/SECOPS, ITSM, ITOM, SecOps related systems (e.g. web application firewalls) and Agile Development • Prior experience and understanding of GRC/SecOps principles; ServiceNow CIS certification in GRC or SecOps is preferred • Excellent verbal/written communication, problem solving, analytical, and independent judgment skills to support an environment driven by customer service and team work • Travel as needed
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