Product Operations Analyst

January 9

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Logo of PartnerStack

PartnerStack

partner marketing • channel marketing • partner marketing software • channel marketing software • partner marketing program

51 - 200 employees

Founded 2015

☁️ SaaS

🤝 B2B

💰 Series B on 2021-05

Description

• About PartnerStack • Transforming the industry requires the right people. • The Product Operations team mandate is to align the company around our product led growth efforts using data. • You’re a self-starter that tackles a variety of responsibilities and projects. • You have strong business acumen, coupled with the ability to build trust and get things done across the organization. • What you’ll do • Source your own data (using SQL, Looker, Metabase, …), querying our databases and producing impactful insights to influence decision making across cross-functional stakeholders. • Leverage analytics and market research to inform product strategies and prioritization that will drive user engagement and satisfaction. • Represent the data POV across EDP teams and ensure everyone is working in unison to maximize the value from our data. • Work closely with EDP, Sales, Marketing, and Customer Success teams to ensure successful product rollouts and iterations. • Be the liaison between internal cross-functional partners and the product team. • Regularly interact with customers and partners to gather feedback and understand their needs, translating this into product enhancements and new features. • Run structured experiments to drive a deeper understanding into user behavior and create visibility into user engagement with specific product features. • Establish and monitor key performance indicators to measure product success and inform future development. • Align product metrics with the company’s OKRs and help communicate our progress against them.

Requirements

• Proficiency with SQL and data visualization tools (BigQuery, Looker, Pendo, Metabase etc.) • Strong analytical skills with high attention to detail and a demonstrated track record of leveraging data to drive product success and business impact • Solid understanding of product development lifecycle, agile methodologies, and release management processes • Strong written and verbal communication and presentation skills, with the ability to create messaging for a variety of audiences • Prior experience working hands-on with data as part of a Product team in industries such as Technology, Consulting, Venture Capital or within high-growth startups • Industry knowledge about the B2B SaaS space, affiliate marketing, partnership ecosystems

Benefits

• A digital-first environment, so you can do your best work anywhere in Canada • A MacBook shipped to you and a budget for peripherals of your choice • Flexible working hours (in coordination with your team) • Flexibility to work abroad for up to 8 weeks at a time • Regular social events, even while working remotely • Annual peripheral refresh • Competitive salary and opportunities for promotion • High-quality health insurance, active from your first day • HSA and Wellness Accounts • Generous vacation and time off plan • Employee Stock Option Plan for everyone (ESOP) • RRSP with an employer matching component

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