Consultant - Retail Operations Technology

December 14, 2024

Apply Now

Receive Emails with Similar Jobs

Orium

WebsiteLinkedInAll Job Openings

Orium is a leader in composable commerce solutions, providing businesses with scalable and adaptable e-commerce systems. Orium assists companies in upgrading their B2B and B2C commerce platforms with innovative solutions that enhance customer engagement and integrate in-store and mobile technologies. As a member of the MACH Alliance, Orium partners with top headless technology vendors to deliver seamless and flexible commerce experiences that grow with their clients' needs. Their offerings include solution consultation, roadmapping, customer engagement, and omnichannel commerce strategies. Orium's expertise in composable commerce allows businesses to modernize and unify their commerce platforms, ensuring they stay competitive in a rapidly changing digital landscape.

Orium is among the top four European e-logitics providers for web sellers.

51 - 200 employees

Founded 2002

🛍️ eCommerce

🤝 B2B

👥 B2C

📋 Description

• Orium is seeking a Consultant, Retail Operations Technology with deep expertise in retail technology and operations to join our team. In this role, you will contribute to Orium’s expertise in retail technology and operations by working closely with enterprise clients to define and implement innovative solutions, including OMS, POS, and PIM platforms. Acting as a trusted advisor, you will align technology strategies with business objectives, facilitate collaborative workshops, and ensure seamless project delivery. This position offers the chance to leverage your retail expertise to drive strategic initiatives, deliver measurable impact, and establish yourself as a thought leader in the industry. • Project and Client Responsibilities: • Act as a functional specialist and subject matter expert (SME) on retail operations projects, ensuring alignment with industry standards and platform best practices. • Serve as the main point of contact for clients, building trust and facilitating discussions to deeply understand their business needs. • Lead in-depth discovery sessions to define project scope, identify business requirements, and proactively address platform limitations. • Collaborate with clients, including executives, to define the future state of their operations and align on implementation project scope. • Develop key client-facing deliverables such as functional requirements documents and implementation plans and backlogs. • Facilitate client workshops and on-sites to educate, plan roadmaps, define project KPIs, and align on project requirements. • Advocate for change management from the outset of projects, ensuring client readiness is integrated into project planning and execution. • During implementation, lead executive stakeholder meetings, support internal risk management discussions, and support in the solutioning of required architectural design changes. • Sales Support and Thought Leadership: • Provide SME support for OMS, PIM, and POS sales opportunities, contributing to proposals and presentations. • Research and refine methodologies for retail operations technologies, staying current through certifications in key platforms. • Collaborate with key industry partners (e.g., Fluent, Akeneo, OneStock, NewStore) to create impactful joint marketing initiatives, such as thought leadership articles, events, and webinars, showcasing the value of our partnerships.

🎯 Requirements

• Deep expertise in the retail industry with a thorough understanding of retail operations, technology, and best practices, including hands-on experience with OMS implementations. • Proven ability to speak the language of retailers, with a strong retail background. • Expertise in consulting and discovery. Skilled in leading discovery phases, asking strategic questions, and helping clients navigate project scope, budget, and timelines effectively. • Several years of experience in product and/or project management, ideally within a consulting or professional services environment. • Strong leadership and communication skills, with the ability to collaborate effectively with executive stakeholders. • Excellent presentation and interpersonal skills. Ability to manage senior-level client relationships and navigate challenging conversations around project decisions and priorities. • Bonus: Experience with POS implementations, PIM platforms, product data modeling, or exposure to technologies such as Fluent Commerce, Akeneo, OneStock, or NewStore.

🏖️ Benefits

• Enjoy a flexible schedule of full-time hours. As a remote-first organization, we care about the work you do, but it’s up to you to choose where and how you do it. • Explore ongoing opportunities for professional development: training, conferences, certifications, and in-house peer mentorship. • Experiment with new techniques, wear multiple hats and learn about new disciplines. • Pursue independent projects, explore new ideas, and challenge yourself in your field with dedicated “Awesome time” (self-directed professional development) annually and quarterly training budgets. • On top of standard medical and dental coverage, we offer benefits like a parental leave top-up plan, an EAP, mental health coverage, virtual healthcare and a minimum vacation policy. • Our Toronto HQ is a modern, ergonomic space complete with hotelling standing/sitting desks available and an open-concept social atmosphere. • Additional perks are available including in-house mindfulness sessions, an employee stock option plan, remote group get-togethers, and more!