Formant
Robotics • Industrial automation • Cloud infrastructure • Sensing • Machine learning
11 - 50
💰 $21M Series A on 2023-10
Account Director - Customer Success
September 12
Formant
Robotics • Industrial automation • Cloud infrastructure • Sensing • Machine learning
11 - 50
💰 $21M Series A on 2023-10
Description
• Serve as primary contact and trusted advisor for Enterprise customers. • Build and nurture relationships with stakeholders. • Develop and execute strategic account plans. • Collaborate with teams to drive client success. • Address and resolve client issues promptly.
Requirements
• 5+ years of experience in Account Management or Customer Success with a SaaS B2B product. • Proven record of exceeding expansion and retention goals. • B2B SaaS experience with complex technical products. • Startup experience (less than 100 employees). • Experience with CRM tools (Hubspot, Salesforce, etc.). • Expertise in robotics, agricultural, inspection, or facility maintenance industries. • Excellent communicator.
Apply Now