Customer Success Engineer
December 6
🇺🇸 United States – Remote
⏰ Full Time
🟠 Senior
🔴 Lead
🧑🔧 Technical Customer Success Manager
🦅 H1B Visa Sponsor
Description
• About Fortanix: In today's world, where data spreads across various clouds and devices, traditional security measures aren't enough. • This position requires a mixture of excellent project management, problem-solving, advisory, and strong technical skills. • Success will be measured by customer's product usage and adoption, renewal, and expansion. • Lead business and technical design workshops with customers. • Design, Configure and Implement our platform. • Drive product adoption, usage and account expansion. • Ensure customers are wildly successful and renewing and referenceable. • Be the voice of the customer with engineering, product management and rest of the company. • Support the sales cycle. • Travel might be required.
Requirements
• Hands-on 8+ years of recent Customer Success Engineer or Professional Services experience implementing an enterprise technology platform • Excellent communication skills, both written and verbal • Strong technical skills are required. Experience with Linux, Kubernetes, Docker, Python and encryption technologies like HSM, KMIP, PKI, JCE is preferred • Ability to work in a highly fast paced, rapid growth environment.
Benefits
• We offer a collaborative work environment, amazing equity, great benefits, competitive salary, and the opportunity to redefine cloud computing. • Unlimited PTO (it’s between you and your work!) • Quarterly recharge days • 40 hours of Volunteer Time Off/year • Internet stipend • Friendly culture that brings the best out of everybody • 401k
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