Consultant

January 31

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Fortive

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Fortive is a global industrial technology company that specializes in delivering advanced healthcare solutions, intelligent operating solutions, and precision technologies. With a team of 18,000 employees, Fortive works on solving tough technical challenges, empowering safer, smarter, and more efficient industrial operations. The company emphasizes sustainability, integrity, and continuous improvement, striving for a future that's stronger, safer, and smarter. Fortive has been recognized as one of America's Most Responsible Companies, demonstrating its commitment to positive social and environmental impact.

Professional Instrumentation • Industrial Technologies • Healthcare Solutions • Precision Technologies • Software-Enabled Workflow Solutions

10,000+ employees

Founded 2016

🏢 Enterprise

⚕️ Healthcare Insurance

💰 Post-IPO Equity on 2020-03

📋 Description

• This position offers the remote working that gives you more choice over where you work best, working from our beautiful office spaces, or a combination of working from home, and the office. • As an Intelexian, this role is critical to helping our customers, drive positive change by implementing and configuring solutions to achieve their Health and Safety Business Goals. • Your role involves delivering solutions to both new and existing mid-market and enterprise customers, handling projects with varying scope and complexity. • Collaborating with customers across all industries, you will lead efforts to capture, document, and configure requirements. • Additionally, you will conduct testing, training, and support go-live activities, to ensure customer satisfaction and desired outcomes are achieved. • Your role involves achieving specific targets related to quality, customer satisfaction, on-time delivery, and utilization.

🎯 Requirements

• A consulting background, with 5+ years technical implementation consulting experience of SaaS solutions. • Hands-on experience with software and integration configuration, including coding (e.g., XML/HTML) to format structure and layout of SaaS software. • Good understanding of cloud technology principles and service delivery organization targets. • Proven ability to analyze complex enterprise-level challenges and deliver innovative, practical solutions. • A passion for customer satisfaction, demonstrated through effective relationship management and delivering positive outcomes. • Experience managing mid-market and enterprise projects with ambitious deadlines in dynamic, fast-paced environments. • Excellent presentation skills, with the ability to present business and project solutions effectively to diverse audiences, including technical experts and director-level stakeholders. • Skilled at identifying obstacles, troubleshooting issues, and seeking support when needed. • The ability to deeply engage with customers, uncover their core needs, and address the real problems they aim to solve by tailoring solutions to desired outcomes. • A consultative approach that involves deeply understanding customer needs, addressing core problems, and tailoring solutions to achieve desired outcomes. • Proactive mindset, able to anticipates customer needs beyond initial requests, simplifies processes, and delivers efficient, user-friendly solutions. • A dedication to customer success, ensuring customer satisfaction through clear, consistent communication and follow-ups to confirm issues are resolved.

🏖️ Benefits

• 25 days' holiday + bank holidays - we understand the importance of down time. • Floating Day - enjoy an additional day on us, for your Birthday. • Study Days – unlimited paid leave to study for your own professional development. • Volunteer Days – help with worthwhile causes in your community. • Pension Scheme – helping you save towards your retirement home in the sun! • Corporate Medical/ Dental Plan – claim back the cost of your medical treatments. • Income/Life/Critical Illness Insurance – Keeping you covered if the unexpected happens. • Career Development Allowance – we invest in our people and offer up to £1,500 each year to be used on professional development. • Referral scheme - know the perfect person to join the team? You could bag £2,000 for putting a good word in. • Wellness Spending Allowance – Claim back £700 a year to support a wide range of wellness activities, products, and services.