Implementation Specialist

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Fortive

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Professional Instrumentation • Industrial Technologies • Healthcare Solutions • Precision Technologies • Software-Enabled Workflow Solutions

10,000+ employees

Founded 2016

🏢 Enterprise

⚕️ Healthcare Insurance

💰 Post-IPO Equity on 2020-03

Description

• Develop in-depth understanding of the Censis product suite; a SaaS based end to end solution. • Develops implementation strategies; identifies and evaluates installation problems. • Trains clients on all features and benefits of Censis products. • Builds enthusiasm and excitement for the product. • Provides demonstrations and in-services as needed at client sites and virtually. • Completes training checklists, daily reports and implementation reports needed during implementation. • Participates in software upgrade training. • Identifies installation problems, software bugs and /or necessary software modifications to Product Development. • May assist with installing and uninstalling hardware during operational readiness validations. This may require the ability to physically lift up to 25 lbs. • Establishes and maintains client satisfaction during the implementation training process. • Actively participates in any project task required. • Responsible for maintaining expertise in hardware installation and/or troubleshooting including but not limited to PC’s, printers, label printers, scanners, PDA’s, etc. • Proactively learns new features for all Censis products. • Demonstrates great attention to detail in the building container definitions. • Competent in both electrochemical and laser marking technologies; mark and identify/commission instruments. • Demonstrates competence in Adobe, Word, and Excel to convert and/or prepare customer count sheet data for upload. • Completes annual performance review. • Completes performance and development goals. • Internal Support of other Departments as required/assigned; performs other duties as required. • If not previously certified as a sterile processing professional, will work towards the Certified Central Sterile Vendor Partner (CCSVP) certification. • Travel requirement up to 75%. This includes travel to different facilities on a weekly basis from Monday to Friday.

Requirements

• Exceptional presentation and communication skills. • Familiarity and ease with computer systems. • Well organized and detail oriented. • Self-Motivated individual. • Certified in Sterile Processing of surgical instruments. • Experience implementing systems in healthcare environments. • Experience with Microsoft Office Applications. • 1-2 years Sterile Processing experience with knowledge of Surgical instruments nomenclature. • Experience with Salesforce and/or other project management software.