Supervisor - JOC Operations Support

23 hours ago

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Fortive

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Professional Instrumentation • Industrial Technologies • Healthcare Solutions • Precision Technologies • Software-Enabled Workflow Solutions

10,000+

💰 Post-IPO Equity on 2020-03

Description

• The Supervisor, JOC Operations Support is responsible for overseeing the daily technical duties of a sector’s JOC Coordinators while ensuring overall efficiency • Manage team of approximately 2-5 direct reports • Train and manage their day-to-day work • Ensure accurate posting of job orders in the Billing Document Review platform (BDR) for revenue recognition • Leverage the Smartsheets application to track teams’ jobs orders and revenue recognition status in the Revenue Tracker • Oversee completion of monthly check-in with clients & contractors to obtain updated statuses on open projects • Report on aging of unbilled revenue • Develop strong relationship with internal customers to improve processes and remove barriers for strong revenue recognition performance • Manage error resolution in a timely manner to ensure revenue recognition by end-of-month deadlines • Work with AR team to resolve any errors that would prevent entry into NetSuite • Work with IT to resolve system issues in a timely manner • Use Fortive Business System (FBS) tools to find the root cause of issues as they arise

Requirements

• Associates Degree preferred or equivalent experience • Requires 3+ years of related operations experience in a fast-paced, growing corporate environment and experience working with various financial and operational systems (eGordian/JOC Cloud, Smartsheets, BDR) • Strong leadership capabilities, personal integrity, and business ethics along with ability to delegate and develop subordinates and execute decisions in a timely manner • Strong team-building skills and the proven ability to work with a diverse group of people • Self-motivated with proven track record of taking initiative to drive process improvement and performance • Ability to function well in multiple reporting/supporting relationships • Willingly demonstrates a hands-on approach – able to get into the details and help complete daily processes, if needed • Proven experience as a team player who works well across all levels of the organization in implementing new policies and procedures • Detail-oriented with exceptional analytical skills • Ability to multi-task and work independently in a fast-paced environment • Intermediate experience with Excel and Proficiency in MS Office including Word, and Outlook • Excellent verbal and written communication skills • Previous construction industry experience a plus

Benefits

• Excellent benefits package including medical, dental, vision, life and LTD insurance • HSA • 401(k) retirement plan • EOE/AA/M/F/Vets/Disabled • We Are an Equal Opportunity Employer