FP Markets (First Prudential Markets)
Direct Market Access CFD's • Forex • Futures CFDs • Equities • Education for Traders
Customer Support Specialist - English Speaker
3 days ago
FP Markets (First Prudential Markets)
Direct Market Access CFD's • Forex • Futures CFDs • Equities • Education for Traders
Description
• Provide answers to customers by identifying problems and assisting with incoming queries by telephone, email and live chat • Educating clients on how to use the Company’s website and trading platforms • Communicating with clients regarding the company’s products and services via telephone, email and live chat • Assisting other departments
Requirements
• Computer literacy with excellent working knowledge of Microsoft Office applications • Knowledge and experience in FX will be considered advantageous • A team player with excellent communication skills • Fluency in English is essential • Knowledge of additional language will be an advantage • Ability to work rotation shifts Monday - Friday 09:00 - 17:00 & 16:00 - 00:00 • Ability to work on public holidays and One Saturday & Sunday a month
Benefits
• Welcoming, young and multicultural team with approachable leadership • Ability to contribute to dynamic business at a growth phase • High level of autonomy, support of ideas and putting your expertise into the best practices for the company • Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders • Competitive remuneration, regular salary reviews and performance-based incentive schemes • Vibrant company life: from team activities to global celebrations
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