Client Success Manager

October 16

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Fresenius Medical Care

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dialysis • hemodialysis • home dialysis • kidney disease • renal care

10,000+ employees

Founded 1996

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🔬 Science

Description

• Provide direction and oversight of all ongoing revenue cycle activities. • Develop and implement policies and procedures to ensure compliance with regulations. • Manage execution of short- and long-term objectives for accounts receivable. • Review policies and procedures to maximize operations efficiency. • Facilitate closes processes ensuring data accuracy and integrity. • Monitor accounts receivable performance addressing efficiency issues. • Establish and maintain relationships with cross-divisional teams and consultants. • Provide leadership, coaching and development plans for direct reports. • Assist with various projects as assigned.

Requirements

• 6 - 8 years' related experience. • 3+ years' supervisory or project/program management experience preferred. • Strong working knowledge of general accounting and revenue cycle. • Working knowledge of Generally Accepted Accounting Principles (GAAP). • Strong computer skills with demonstrated proficiency in word processing, spreadsheet, database and email applications. • Demonstrated proficiency with business warehouse (BW), billing and/or financial systems (e.g., MDP Billing, SAP Business Warehouse, Hyperion, etc.). • Detail oriented with strong analytical and organizational skills. • Strong time management skills with the ability to multitask concurrent priorities in an organized manner. • Proactive management style to effectively lead cohesive and productive teams. • Must be able to coach others and further develop their knowledge and skills; prior training experience preferred. • Excellent oral and written communication skills to effectively communicate with all levels of management.