ServiceNow Technical Consultant

March 28

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

🦅 H1B Visa Sponsor

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Fujitsu Network Communications

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Fujitsu Network Communications is a leading provider of networking solutions, digital transformation services, and IT infrastructure solutions globally. The company focuses on promoting sustainability and improving supply chains through innovative digital transformations. Fujitsu also collaborates with strategic partners such as AWS to deliver customer-centric solutions across various industries. Their initiatives are designed to address business challenges, societal issues, and the evolving needs of the digital age. Fujitsu is committed to making the world more sustainable by building trust in society through technological innovation.

Communications Network Solutions • Telecommunications • Network Services

1001 - 5000 employees

Founded 1997

🔒 Cybersecurity

🏢 Enterprise

📡 Telecommunications

📋 Description

• Following rapid expansion of new name clients into the Fujitsu SaaS ServiceNow practice, we are seeking a Sr. ServiceNow Technical Consultant that has solid and progressive consulting experience and a proven record of successful ServiceNow engagements • Fujitsu Right Now: There's never been a more exciting time to work at Fujitsu - we are currently going through an unprecedented period of transformation and growth, adapting to what the world around us now demands. This transformation builds on our long standing heritage of being the trusted technology partner of choice for many and will ensure that we continue to work intimately with both existing and new customers. Our focus now is ensuring we address the challenges of those customers in today’s FAST IT and digitally focused technology landscape. SaaS and ServiceNow are a big part of this focus for us. • This will suit an experienced ServiceNow professional with a successful recent track record of implementing ServiceNow solutions specifically ITSM and ITOM. The ideal candidate will want to prove themselves quickly to get a reputation for success in this large and passionate organization. Candidates will be experienced in leading ServiceNow engagements end to end, • In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties: Providing hands-on ServiceNow related design and development expertise, supporting a range ServiceNow based consulting initiatives. • Work closely with a team of architects, SMEs, process consultants in end to end implementations • Migration of data and process from legacy tools to ServiceNow, such as BMC Remedy. • Configure and build integrations with SCCM, SCOM, SAP, Workday, etc. • Configure and develop enhancements on the ServiceNow platform to meet business needs for modules - ITSM and ITOM. • Set up ITOM Discovery, schedules, configure CMDB health dashboard, health metrics, etc. • Define business problems/opportunities with constraints, goals, budgets and timelines. • Communicate technical problems and solutions to both technical and non-technical audiences. • Ability to convey complex technical concepts in understandable business terms • Consults with business analyst/project manager to develop appropriate technical solutions. • Document and gain acceptance / approvals of selected final solutions. • Execute technical solutions in capacity as a Sr. consultant. • Contribute to the development of Fujitsu IP solutions in ServiceNow. • Coach and advise other Developers.

🎯 Requirements

• Bachelor's degree with at least 5 years of ServiceNow design and development experience • Development experience on the ServiceNow platform including customization of applications such as ITOM, ITSM and custom apps. • Experience developing ServiceNow solutions and technical design documents from business requirements. • Experience configuring ServiceNow Discovery and Service Mapping including set-up of MID servers. • Experience with implementation of custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API) • Experience developing, implementing, and maintaining large-scale applications and systems. • At least two full lifecycle ServiceNow implementations in the role of a lead consultant. • Must have strong requirements gathering experience. • Programming expertise in Java, JavaScript or other functional programming languages • Demonstrated understanding of ITIL practices • Excellent written and oral communication skills.

🏖️ Benefits

• The opportunity to design and build ServiceNow solutions to multiple sectors both with our existing client base and new customers • Unrivalled investment and training in you and your career • Stimulating environment offering ongoing learning opportunities • Culture of innovation and inspiration • Competitive salary and generous benefits • A very flexible and creative environment for everyone