Technical Support Representative

2 days ago

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Logo of Fullsteam

Fullsteam

Payments β€’ Software β€’ M&A β€’ Technology

Description

β€’ Provide exceptional and friendly customer service. β€’ Field customer support requests. β€’ Answer incoming calls and explain software use. β€’ Troubleshoot customer challenges. β€’ Conduct online meetings with customers and coworkers. β€’ Continuously seek out information and learn.

Requirements

β€’ Excellent verbal and written communication. β€’ Systematic and methodical troubleshooting processes. β€’ Adapt to changing priorities and business needs. β€’ Must exhibit professionalism in interactions with clients and coworkers. β€’ Maintain client confidentiality.

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