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β’ Provide exceptional and friendly customer service. β’ Field customer support requests. β’ Answer incoming calls and explain software use. β’ Troubleshoot customer challenges. β’ Conduct online meetings with customers and coworkers. β’ Continuously seek out information and learn.
β’ Excellent verbal and written communication. β’ Systematic and methodical troubleshooting processes. β’ Adapt to changing priorities and business needs. β’ Must exhibit professionalism in interactions with clients and coworkers. β’ Maintain client confidentiality.
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πΊπΈ United States β Remote
π΅ $65k - $78k / year
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π’ Junior
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π Support Engineer
π«π¨βπ No degree required
π½ H1B Visa Sponsor
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