Vetcove
Vetcove is a purchasing platform specifically designed for veterinary clinics, allowing them to consolidate and streamline their ordering processes from various suppliers. The platform enables users to compare prices, check inventory, and manage orders from a single interface, significantly reducing the time and effort spent on procurement tasks. Vetcove is free for veterinarians, with revenue generated from corporations to support its operations. The service is trusted by over 19,000 veterinary hospitals and provides tools for price comparison, order history review, and managing vendor relationships. The aim is to simplify and enhance the purchasing experience for veterinary practices, ensuring cost effectiveness and efficiency.
Supply Chain • Animal Health • Veterinary • eCommerce • Inventory
Technical Support Associate
December 9, 2024
Vetcove
Vetcove is a purchasing platform specifically designed for veterinary clinics, allowing them to consolidate and streamline their ordering processes from various suppliers. The platform enables users to compare prices, check inventory, and manage orders from a single interface, significantly reducing the time and effort spent on procurement tasks. Vetcove is free for veterinarians, with revenue generated from corporations to support its operations. The service is trusted by over 19,000 veterinary hospitals and provides tools for price comparison, order history review, and managing vendor relationships. The aim is to simplify and enhance the purchasing experience for veterinary practices, ensuring cost effectiveness and efficiency.
Supply Chain • Animal Health • Veterinary • eCommerce • Inventory
📋 Description
• Join Vetcove's growing team to transform how veterinarians buy supplies. • Solve complex user inquiries related to software bugs or data issues. • Collaborate with the support team to enhance user experience on our platform. • Support veterinary professionals through live chats and troubleshooting.
🎯 Requirements
• 1 year of relevant, technical facing work experience • 4 Year College Degree • Excellent written and verbal communication skills • Experience in ticket support • Patience and compassion when handling difficult situations • Ability to adapt quickly and manage many concurrent responsibilities • A strong desire to learn and help our customers succeed • A positive attitude and one-for-all team mentality and excellent collaboration skills • Tech/start-up work experience is a plus but not required
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