Technical Support Associate
2 days ago
Description
• Join Vetcove's growing team to transform how veterinarians buy supplies. • Solve complex user inquiries related to software bugs or data issues. • Collaborate with the support team to enhance user experience on our platform. • Support veterinary professionals through live chats and troubleshooting.
Requirements
• 1 year of relevant, technical facing work experience • 4 Year College Degree • Excellent written and verbal communication skills • Experience in ticket support • Patience and compassion when handling difficult situations • Ability to adapt quickly and manage many concurrent responsibilities • A strong desire to learn and help our customers succeed • A positive attitude and one-for-all team mentality and excellent collaboration skills • Tech/start-up work experience is a plus but not required
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