Customer Support Specialist
November 1
Description
• Rate of pay: $30 per hour • Hours: 8-10 hours per week, with the potential to increase • Reports to: Sr. Project Manager, Customer Success • Customer support • Provide prompt and professional support to customers and clients using News Revenue Hub’s proprietary software products • Product support • Services
Requirements
• Have at least one year of customer service experience • Have experience with SaaS customer service • Are familiar with the tools we use (including Salesforce, Mailchimp, Jira) • Are a strong communicator who works well independently and in a fully remote environment
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