Head of Presales

March 6

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Fundraise Up

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Fundraise Up is a digital platform that revolutionizes the way nonprofits conduct online fundraising. It offers a suite of tools designed to enhance donor engagement and boost conversion rates, including optimized campaign pages, a checkout system, and pre-built UI components. Fundraise Up supports global fundraising with multi-language capabilities and provides comprehensive security features to protect both donor data and the fundraising process. It integrates seamlessly with various platforms and uses artificial intelligence to personalize the donation experience. Its mission is to maximize donations for causes worldwide through innovative technology and strategic partnerships with nonprofits.

Fundraising • Donation • Non-profits • Technology • Widget

51 - 200 employees

🤲 Charity

💳 Fintech

☁️ SaaS

📋 Description

•As the Head of Presales at Fundraise Up, you will play a pivotal role in driving the success of our technical engagement with prospects, ensuring that our platform is well understood and adopted by NGOs. •You will lead and mentor a team of Presales Engineers, scaling operations to deliver high-impact technical discovery, solution design, and proof of concept engagements. •Your strategic vision, technical acumen, and leadership skills will ensure that our team not only drives sales success but also plays a critical role in shaping product development and ensuring a seamless customer journey. •Manage, mentor, and develop a high-performing Presales Engineering team, fostering a collaborative culture. •Define and execute the presales strategy, optimizing methodologies, processes, and customer outcomes. •Establish cross-functional collaboration with Product, Sales, and Customer Success, ensuring seamless engagement. •Oversee hiring, onboarding, and continuous professional development to enhance technical and consultative expertise. •Guide technical discovery, ensuring seamless integrations, scalability, security, and compliance (PCI, GDPR). •Expand Sales Addressable Market by developing creative technical solutions for new use cases. •Oversee impactful POCs and demos, ensuring technical resonance with stakeholders. •Support the team in addressing technical objections and blockers, providing strategic guidance. •Drive customer feedback loops to influence product enhancements and roadmap decisions. •Equip Sales with technical insights, competitive differentiators, and use case examples to drive deal success. •Lead RFP responses and technical bids, ensuring competitive, compliant proposals. •Build strong relationships with key prospects and clients, addressing technical needs throughout their journey.

🎯 Requirements

•7+ years in sales engineering, presales, or a technical consulting role within SaaS, fintech, or NGO technology, including demonstrated people management experience. •Deep understanding of technical discovery, data mapping, integrations (e.g., Salesforce, HubSpot, Stripe, PayPal, Zapier), APIs, webhooks, and compliance requirements (GDPR, PCI). •Proven track record of communicating complex technical concepts to non-technical audiences and tailoring solutions to meet diverse needs. •Experience in developing technical strategies that drive sales enablement and product engagement. •Excellent communication, presentation, and negotiation skills, paired with a proactive attitude toward solving complex technical challenges.

🏖️ Benefits

•15 days of vacation •7 company holidays plus an additional 3 floating holidays and 5 sick days. •401(k) plan with company match. •FSA Spending Account. •100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D. •Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family. •Paid parental leave •Remote working.