Account Manager - Provider Accounts
September 10
Description
• Support relationships with Garner’s healthcare organization clients. • Main point of contact for a portfolio of healthcare organizations. • Execute project management plans for client onboarding and regular touchpoints. • Manage customer inquiries and custom requests. • Drive renewal and expansion opportunities. • Track client success KPIs, escalate concerns and mitigate risks. • Train and educate clients on Garner’s products and services. • Develop reports, meeting materials, and workshops as needed.
Requirements
• 2 years of account management experience (B2B SaaS) in healthcare or 3-5 years in tech-focused healthcare role. • Organized, methodical problem-solver with project management skills. • Strategic account planning and execution skills. • Willingness to travel up to 15% for client needs. • Ability to articulate and inspire client action. • Willingness to "roll up your sleeves" for company success. • Experience in a rapidly evolving startup environment. • Desire to improve the U.S. healthcare system.
Benefits
• Opportunity for performance-based bonus compensation. • Eligible to participate in equity incentive plans. • Competitive benefits plans.
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