Senior Engineer - Collaboration/Workplace Technology
October 9
Description
• GEICO is seeking an experienced Senior Engineer with a passion for building high performance, low maintenance, zero-downtime platforms, and applications. • You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission. • Our Senior Engineer Collaboration/Technology is a key member of the collaboration platform engineering staff working across the organization to provide a friction-less experience to our customers and maintain the highest standards of protection and availability. • The ideal candidate has broad and deep technical knowledge, typically ranging from front-end UIs through back-end systems and all points in between.
Requirements
• Experience in decision making and driving projects involving major collaboration platforms such as Slack, Zoom, Webex, and MS Teams • Knowledge of collaboration products and hardware such as video endpoints, including Room Kits, Webex Boards, Control Hub, LDAP integration, including experience with deployment, management, API integrations, and troubleshooting • Experience with installation, configuration, and management of audio infrastructure • Experience triaging complex call flows across the environments to include log collection and packet capture • Experience with Active Directory and Azure AD • Experience with vendor management and technical support • Understanding of the security and compliance needs of the business and how they apply to the Collaboration suite, including certificates and secure communication • Understanding of Virtual and Cloud infrastructures • Understanding of networking protocols, devices, and telephony applications on Telecom Routers • Understanding and ability to correlate alerts into problem resolutions, including custom alerts with thresholds for greater availability and stability • Strong problem-solving ability • Strong oral and written communication skills • Ability to excel in a fast-paced environment
Benefits
• Premier Medical, Dental and Vision Insurance with no waiting period** • Paid Vacation, Sick and Parental Leave • 401(k) Plan • Tuition Reimbursement • Paid Training and Licensures
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