Sales Support Representative

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Gemini Mountain Medical-Arthrex

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Description

• The Sales Representative is responsible for achieving predetermined sales goals and quotas within his or her team’s assigned territory. • Sales Representative must establish, build, and maintain customer relations through constant communications and in-person appointments. • This position is specifically responsible for maintaining expert knowledge of our market leading product portfolio. • You will be consulting surgeons in the operating room regarding the use of our implants and instruments. • Increase territory results by building and maintaining strong business relationships, and by developing and implementing sales strategies. • Communicate with current and new customer accounts regarding a variety of topics, including product updates, changes to product portfolio, and educational programs. • Implement new sales plans and effective marketing strategies to position the organization competitively and to meet/exceed territory objectives. • Identify the needs of new prospects and develop appropriate responses (written, telephone and face-to-face). • Cross-sell additional products or manage new product introductions as they become available. • Address any problems that arise at the account. • Support compliance and the principles of responsibility by maintaining the privacy and confidentiality of information; protecting the assets of the organization; acting with ethics and integrity; reporting non-compliance; and adhering to applicable federal, state & local laws and regulations, accreditation & licenser requirements, and Company policies & procedures. • Work with Sales Manager by receiving coaching, training or mentoring; transfer knowledge to peer Sales Representatives and to Sales Associates when needed. • Maintain training in sales skills, product features/benefits, and other critical business applications. • Collect competitive data and remain current on industry, customer, and competitive trends. • Participate in and attend sales meetings and professional association meetings outside of regular business hours, as required.

Requirements

• Bachelor’s degree. • Demonstrated ability to relate to customers and constituents within the orthopedic/sports medicine market. • 2-5 years demonstrated sales success in competitive B2B industry. • Experience as an associate in the orthopedic industry. • Must be comfortable in surgery/operating room environments. • Excellent communication, planning, organizational, and problem solving skills. • Experienced and comfortable making executive presentations. • Skilled in working with different functions and effectively coordinates activities to achieve desired results. • Excellent listening skills, including the ability to identify and isolate customers concerns or objections, in addition to excellent written and oral communication skills. • Strong relationship-building skills required. • Excellent public speaking and presentation skills are required.