Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.
Call Center Software • Cloud Contact Center • Customer Experience Software • Contact Center as a Service • Customer Self-Service
6 days ago
Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.
Call Center Software • Cloud Contact Center • Customer Experience Software • Contact Center as a Service • Customer Self-Service
• Create the future of customer experience at Genesys • Work with leading edge software technologies in an international environment • Consultative sales professional for a New Logo Sales role • Build and manage a sales pipeline • Engage with internal resources for post-sales support and implementation
• Bachelor’s degree in computer sciences, business, Business Administration, Marketing or similar education • More than 5 years professional sales experience – ideally New Logo Hunting • Verticalized Experience in the ecosystem of Utilities, Life Sciences or Public Sector • Enthusiasm for customer service and customer experience management • Maximum demands on the quality of your work as well as a high degree of sales and customer orientation • Strong relationship into the AWS, Salesforce and ServiceNow network and organization • Committed, proactive, team-oriented and stress-tested • Self-assured appearance and pronounced presentation skills • Very good rhetorical skills and communication strength • Fluent in English • Strong success orientation • Willingness to travel frequently
• Great benefits and perks • Larger tech company-like compensation and perks • Independence to make a larger impact on the company • Ownership of work
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