Associate Director - Principal Solutions Consultant

6 days ago

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Financial Services Technology • Construction Lending • CRE Lending • Bank Compliance • Risk Mitigation

201 - 500

Description

•As the Associate Director, Principal Solutions Consultant, you will lead a team that designs and executes the onboarding for Built’s Lender clients. •This role will lead a team that takes a consultative approach to client engagements with a deep understanding of the industry, client needs, and Built’s technology. •The end result is that clients are onboarded efficiently and effectively and can maximize the value from Built’s product suite in the future. •You will be responsible for leading the team translating the Finance Industry into Built’s technology. •Key Responsibilities: Lead and Manage the Onboarding Team, Client Interface and Relationship Management, Onboarding Process Design, Team Development and Training, Metrics-Driven Success, Cross-Functional Leadership.

Requirements

•7+ years of experience in the Commercial Real Estate (CRE) Finance Industry •3+ years of experience in FinTech or SaaS project management •Proven experience leading and managing a team, particularly in client onboarding or similar customer-facing roles. •Strong interpersonal and relationship-building skills with a focus on client satisfaction. •Ability to drive process improvements and adapt to changing client needs. •Excellent communication and leadership skills, with the ability to mentor and guide team members. •Strong problem-solving abilities with a proactive approach to overcoming obstacles.

Benefits

•Competitive benefits including: uncapped vacation, health, dental & vision insurance, and 401k •Robust compensation package including base salary and equity •Flexible working hours, paid family leave, ERGs & Mentorship opportunities •Learning grant program to support ongoing professional development •The rare opportunity to radically disrupt an industry