Senior Product Manager - Field Experience

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Jobber

WebsiteLinkedInAll Job Openings

Cloud Based Business Management Software • Field Service Business Management • Mobile Solutions • SaaS • CRM

501 - 1000 employees

Founded 2011

☁️ SaaS

🤝 B2B

⚡ Productivity

Description

• Are you a dynamic product manager with a passion for improving the lives of your customers with a track record of driving high-impact projects? • Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, electricians, painters, and landscapers, to transform the way service is delivered through technology. • Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. •Reporting to the Work Smarter, Product Senior Director, the Senior Product Manager will balance quantitative and qualitative research to deeply understand both the overall market conditions and our customers’ problems. • The Senior Product Manager will lead a product team, drive clarity and alignment across the team, conduct research to understand customer needs, act as the voice of the customer, and prioritize features that impact customers and the business. • What you can expect from Jobber: having been named as a Top 10 Great Place to Work in Canada, we walk the talk.

Requirements

• Proven experience as a product manager or product owner in SAAS environment • Have previous experience working within agile and scrum frameworks, leading cross-functional teams through iterative product cycles and adapting to shifting priorities. • Show strong leadership and decision-making abilities, with a proactive approach to identifying problems and proposing innovative solutions. • Be commercially minded, with the ability to balance customer needs with business goals, ensuring that product development aligns with the company’s strategic and financial objectives. • Exhibit a high degree of empathy, understanding customer needs, and using this insight to drive product direction and strategy. • Demonstrate next-level communication skills, with the ability to articulate the voice of the customer, inspire teams, build trust, and communicate effectively with stakeholders at all levels. • Maintain a data-driven mindset. You rely on data to define problems and measure success, and you thrive on contextualizing your work through various tools, systems, and processes. • Operate with a high level of autonomy, taking initiative and executing on projects without oversight, while consistently driving towards continuous improvement. • Demonstrate ownership, ambition, and a results-driven mindset, continuously pushing for better outcomes and fostering a culture of accountability within the team.

Benefits

• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, retirement savings plan matching, and stock options. • A dedicated Talent Development function, including Development Coaches, to help build the career you want and hit the goals you set, while ensuring you’re reaching your fullest potential. • Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family. • A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet. • To work with a group of people who are humble, supportive, and give a sh*t about our customers.