Healthcare Partner Account Manager

September 7

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Luna Physical Therapy

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Join us in re-imagining the physical therapy experience.

physical therapy • healthcare • healthtech • physical therapist • at home

1001 - 5000

💰 Series B on 2023-06

Description

• Drive partnership growth within the assigned regions, primarily Dallas with some travel to OK City. • Forecast and track monthly and quarterly goals to ensure effective performance management. • Collaborate with Luna Partner Success to launch new partnerships and execute partner implementation activities. • Build strong relationships with physicians, case managers, and staff to support partnership launches and growth. • Ensure partner satisfaction by closely working with account champions, leadership teams, and partner staff. • Conduct regular business reviews with executives, clinical service line leaders, and key physicians. • Work closely with our PRM partner to prioritize and follow up on physician referrals. • Encourage physicians and their teams to refer patients to Luna by providing excellent customer service and building trust in Luna's model. • Develop and implement regional programs to achieve partner objectives. • Schedule and conduct virtual and in-person briefings with physician teams. • Analyze regional data to identify opportunities for increasing patient volume and innovate new processes accordingly. • Maintain comprehensive CRM data to stay organized and informed of working relationships and follow-up communications. • Collaborate effectively with Luna employees, specifically internal key stakeholders, and contribute positively to the Luna team. • Attend regional conferences as needed to stay up-to-date with industry trends and build professional networks. • Meet or exceed monthly productivity and results-based goals.

Requirements

• 5-10+ years of healthcare sales/account management experience, including sales, project management, strategic planning, and implementation of broad initiatives or experience as a Physical Therapist • Valid driver's license and ability to travel within the assigned region (approximately 70% of the time). • Bachelor's degree in a relevant field. • Experience in referral service business development (3 years required). • Proficiency in using G Suite and CRM systems (preferably HubSpot). • Excellent presentation, organizational, interpersonal, and communication skills. • Self-driven, competitive, and able to manage a high-growth territory. • Previous experience in physical therapy business development (preferred).

Benefits

• Opportunity to grow with a start-up that is revolutionizing the delivery of physical therapy • Variable uncapped commission/bonus starting at 30k • Supportive leadership with lots of opportunity for those who wish to grow alongside of Luna • Full time remote position • Paid Time Off with holiday • Stock options • Medical, dental & vision on the first of the month following start date • Company-paid life insurance, and much more!