Maple (getmaple.ca)
About Maple Maple is a virtual care platform that allows Canadians to see a doctor online within minutes — 24 hours a day, seven days a week$1. .$1
51 - 200
💰 Series B on 2020-09
Customer Support Coordinators (Bilingual, French)
July 27
Maple (getmaple.ca)
About Maple Maple is a virtual care platform that allows Canadians to see a doctor online within minutes — 24 hours a day, seven days a week$1. .$1
51 - 200
💰 Series B on 2020-09
Description
• Assist customers in accessing and using the Maple platform • Deliver exceptional support experience, resolving inquiries through chat support
Requirements
• Previous experience in a front-line customer service role • Exceptional verbal and written communication skills in French and English • Self-motivated and driven, takes initiative • Demonstrates high emotional intelligence • Tech-savvy with experience in Google Suite, Slack, Ticketing Software, or Live Chat considered an asset
Benefits
• Health and dental benefits, insurance: • Dedicated Health Spending Account (“HSA”) • Dedicated Wellness Budget • Maple Coverage • Paid Health Days • Pregnancy and Parental Leave • Professional Development Budget
Apply Now
