GitLab
GitLab is a complete DevOps platform, delivered as a single application, fundamentally changing the way Development, Security, and Ops teams collaborate and build software. From idea to production, GitLab helps teams improve cycle time from weeks to minutes, reduce development costs and time to market while increasing developer productivity.
1001 - 5000 employees
💰 Secondary Market on 2020-11
Renewals Manager - Automation Manager
March 19
🏄 California – Remote
⛰️ Colorado – Remote
+6 more states
💵 $59.5k - $105k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
👔 Manager
GitLab
GitLab is a complete DevOps platform, delivered as a single application, fundamentally changing the way Development, Security, and Ops teams collaborate and build software. From idea to production, GitLab helps teams improve cycle time from weeks to minutes, reduce development costs and time to market while increasing developer productivity.
1001 - 5000 employees
💰 Secondary Market on 2020-11
📋 Description
• GitLab is an open core software company that develops an AI-powered DevSecOps Platform used by more than 100,000 organizations. • The Renewals job family delivers to an essential moment in the customer journey, ensuring we can continue to deliver value and business outcomes by specializing in customer retention. • In collaboration with sales, channel partners, customer success, and sales operations, this team will focus on successfully renewing customer subscriptions while providing a seamless customer experience. • The roles aim to deliver predictable and efficient renewals through a proactive management of the customers lifecycle.
🎯 Requirements
• Related sales or related customer experience (examples Account Management Renewals Manager, Customer Success) • Demonstrated progressive experience with B2B software sales • Experience with subscription GTM approaches for customer success management and renewals • Effective communicator, strong interpersonal and collaboration skills • Motivated, driven and results-oriented • Strong negotiation, presentation and closing skills • Preferred experience with technical products. Experience with DevOps, software development lifecycle, or application development is a plus. • You share our values, and work in accordance with those values. • Experienced in driving renewals with predictability and delivering to targeted gross retention rates • Experienced in managing a customer relationship from a similar role (e.g., Account Management, Renewals Manager, Customer Success)
🏖️ Benefits
• Benefits to support your health, finances, and well-being • All remote, asynchronous work environment • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and development budget • Parental leave • Home office support
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