Demo Engineer

3 days ago

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Logo of Gladly

Gladly

Customer Service Platform • Saas • customer service • customer experience • omnichannel

51 - 200

Description

• Responsible for building customized demo datasets. • Develop and maintain internal tools for the sales team. • Create and integrate apps into demo environments. • Build automated testing to ensure demo stability. • Engineering-heavy role focusing on coding, scripting, and automation.

Requirements

• Have 2+ years (ideally 3-5) of full-stack development experience. • Are proficient in JavaScript, TypeScript, Python, or Go. • Have experience in automation, scripting, and building test automation. • Understand APIs, including GraphQL. • Enjoy working on tools that enable other teams and contribute to the overall sales process. • Are excited to learn new technologies and improve your skills. • Have strong empathy for end-users and can put yourself in the shoes of the customer, both internal and external. • Communicate well and are comfortable working across teams with various stakeholders. • (Bonus) Have experience with the technologies we use: JavaScript, React, Node, Python, Go, GraphQL.

Benefits

• Competitive salaries, stock options • Medical, Dental, Vision and Life insurance • Generous paid time off • Generous paid Parental Leave • 401K • Flexible Spending Accounts • Home office stipends

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