Remote Jobs at Gladly
Gladly
Gladly is a customer service platform that centers on AI to enhance customer interactions. The platform offers an all-in-one solution with features like People Match®, real-time CSAT feedback, and personalized self-service options, integrating seamlessly with popular tools such as Shopify and Klaviyo. With a focus on enhancing efficiency and decreasing costs, Gladly supports communication across voice, email, SMS, and social media channels. Its AI-driven approach helps businesses drive revenue and promote customer satisfaction by prioritizing personal, lifelong conversations over traditional ticketing systems.
Customer Service Platform • Saas • customer service • customer experience • omnichannel
Yesterday
Manage Customer Success processes and reporting at Gladly, optimizing systems for customer satisfaction.
September 12
Lead engineering team for customer service software company Gladly.
🇺🇸 United States – Remote
💵 $156k - $215k / year
⏰ Full Time
🟠 Senior
👮♀️ Engineering Manager
🦅 H1B Visa Sponsor
July 23
Design user-friendly solutions for Gladly's customer service software platform.
🇺🇸 United States – Remote
💵 $128k - $178k / year
⏰ Full Time
🟠 Senior
🎨 Product Designer (UI/UX)
🦅 H1B Visa Sponsor
March 20
Manage product experience for customer service agents using AI-driven solutions.
🇺🇸 United States – Remote
💵 $150k - $180k / year
⏰ Full Time
🟠 Senior
✅ Product Manager
🦅 H1B Visa Sponsor
