Remote Jobs at Gladly
Gladly
Gladly is a customer service platform that centers on AI to enhance customer interactions. The platform offers an all-in-one solution with features like People Match®, real-time CSAT feedback, and personalized self-service options, integrating seamlessly with popular tools such as Shopify and Klaviyo. With a focus on enhancing efficiency and decreasing costs, Gladly supports communication across voice, email, SMS, and social media channels. Its AI-driven approach helps businesses drive revenue and promote customer satisfaction by prioritizing personal, lifelong conversations over traditional ticketing systems.
Customer Service Platform • Saas • customer service • customer experience • omnichannel
2 days ago
Accelerate business growth through data-driven insights and architecting data systems at Gladly.
March 1
Join Gladly as a Senior Solutions Consultant to support B2B SaaS customer experiences for the Mid-Market Sales Team.
February 13
Gladly seeks a Senior Data Scientist to innovate products using data insights and machine learning.
🇺🇸 United States – Remote
💵 $134k - $167k / year
⏰ Full Time
🟠 Senior
📊 Data Scientist
🦅 H1B Visa Sponsor
January 28
Join Gladly as the first Program Manager to shape the Program Management function and drive operational excellence in a fully-distributed environment.
🇺🇸 United States – Remote
💵 $134k - $167k / year
⏰ Full Time
🟠 Senior
📋 Program Manager
🦅 H1B Visa Sponsor
January 24
Join Gladly as a Senior Product Manager to innovate customer support through AI and collaboration.
🇺🇸 United States – Remote
💵 $128k - $160k / year
⏰ Full Time
🟠 Senior
✅ Product Manager
🦅 H1B Visa Sponsor
January 16
Senior Product Designer needed to improve user experience for Gladly's customer support software. Join a fully remote team focused on innovation and personal service.
🇺🇸 United States – Remote
💵 $128k - $160k / year
⏰ Full Time
🟠 Senior
🎨 Product Designer (UI/UX)
🦅 H1B Visa Sponsor
January 10
As FP&A Manager at Gladly, lead financial strategy and operations in a fast-paced SaaS environment.
December 28, 2024
Join Gladly as a Developer Support Engineer, providing technical support and improving customer experience through solutions.
December 25, 2024
Gladly seeks a Senior Brand Designer to enhance our brand identity through innovative design across platforms.
