Senior Product Manager - App Platform

January 24

Apply Now
Logo of Gladly

Gladly

Gladly is a customer service platform that centers on AI to enhance customer interactions. The platform offers an all-in-one solution with features like People Match®, real-time CSAT feedback, and personalized self-service options, integrating seamlessly with popular tools such as Shopify and Klaviyo. With a focus on enhancing efficiency and decreasing costs, Gladly supports communication across voice, email, SMS, and social media channels. Its AI-driven approach helps businesses drive revenue and promote customer satisfaction by prioritizing personal, lifelong conversations over traditional ticketing systems.

Customer Service Platform • Saas • customer service • customer experience • omnichannel

Description

• Gladly transforms customer support with a people-first, AI-powered platform • Seeking a Senior Product Manager for the App Platform product team • Role involves understanding the customer experience and supporting service agents

Requirements

• Have 5+ years of experience as a product manager, preferably with some exposure in B2B SaaS and products for superusers • Demonstrate strong communication skills and intuition for how to approach communication with a wide range of audiences • Can telescope between the details and the big picture • Are skilled at discovery, gathering, and navigating qualitative and quantitative inputs • Know what great design looks like, and care about delivering experiences modern consumers will enjoy • Grasp technical details and understand technical constraints when working with engineers • Build trust easily with collaborators and listen well, while also knowing how to push forward independently where needed • Love tackling hard problems and coming up with powerfully simple solutions

Benefits

• Competitive salaries, stock options, and comprehensive benefits • Generous paid time off, parental leave, and home office stipends • A fully remote work environment with opportunities for in-person team gatherings • A strong commitment to professional growth and an inclusive workplace where diverse perspectives thrive

Apply Now

January 24

Drive product management initiatives for Reddit's Top of Funnel team, enhancing user discovery and engagement.

January 24

Join Cofactr as a Senior Product Manager to enhance supply chain solutions for hardware innovators.

🇺🇸 United States – Remote

💵 $170k - $193k / year

💰 $2.9M Venture Round on 2023-09

⏰ Full Time

🟠 Senior

✅ Product Manager

January 24

Scribd seeks a Senior Product Manager to lead MarTech initiatives enhancing subscriptions and customer engagement.

🇺🇸 United States – Remote

💵 $114.5k - $217k / year

💰 $58M Private Equity Round on 2019-11

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

January 24

Manage Postmark's roadmap as a Senior Product Manager at ActiveCampaign. Collab with teams to innovate transactional email solutions.

Discover 100,000+ Remote Jobs!

Join now to unlock all job opportunities.

Find your dream remote job

Discover hidden jobs

We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.

Head start against the competition

We find jobs within 24 hours of being posted, so you can apply before everyone else.

Be the first to know

Daily emails with new job openings straight to your inbox.

Choose your membership

Cancel anytime

Loved by 10,000+ remote workers

Wall of Love

Frequently asked questions

We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.

Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.

Other job boards only have jobs from companies pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internets for jobs and doesn't accept payments from companies. This means we have thousands of more jobs!

New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.

Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.

Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.

Why I created Remote Rocketship

Choose your membership

Cancel anytime

Loved by 10,000+ remote workers
Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or lior@remoterocketship.com