Senior Brand Designer
14 hours ago
Description
• About Gladly: Gladly is the only customer service software built around people, not tickets. • We’re looking for a talented and enthusiastic Senior Brand Designer to bring the visual expression of our company to life. • Conceptualize and execute design solutions across various platforms, including web, mobile, email, and social media. • Ensure all design assets adhere to our brand guidelines and contribute to a cohesive brand identity. • Help develop and maintain a comprehensive design system to ensure consistency and efficiency across all design projects. • Produce a wide range of design assets, including website layouts, landing pages, animations, video, marketing collateral, user interfaces, icons, illustrations, and presentations. • Work closely with marketing, product, and engineering teams to translate business goals and user needs into compelling visual designs. • Stay up-to-date on design trends: Continuously research and explore new design tools, technologies, and trends in the SaaS industry. • Creating exciting and innovative digital journeys for Gladly’s customers and prospects. • Defining how Gladly’s brand looks and feels in new channels. • Bringing Gladly’s brand to life in in-person events and activations. • Defining and leading Gladly’s multimedia strategy.
Requirements
• Have 5+ years of experience in graphic design, visual design, or a related field, with a focus on SaaS products. • Expert proficiency in design tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, Sketch, or similar. • A strong portfolio showcasing your design skills and experience across various digital platforms. • Solid understanding of user-centered design principles and experience with user research and usability testing. • Experience with motion graphics, animation, or UX design. • Excellent communication and collaboration skills with the ability to clearly articulate design decisions and work effectively in a team environment.
Benefits
• Competitive salaries, stock options • Medical, Dental, Vision and Life insurance • Generous paid time off • Generous paid Parental Leave • 401K • Flexible Spending Accounts • Home office stipends
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