Sales Operations Manager

4 days ago

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Radically personal customer service software.

Customer Service Platform • Saas • customer service • customer experience • omnichannel

51 - 200

Description

• Help build foundational sales structure and processes • Provide visibility into performance via reporting and insights • Minimize friction and maximize efficiency for revenue growth • Support in designing reports and dashboards • Communicate change and train others on new processes

Requirements

• 4+ years Sales Operations experience at a software company • Deeply knowledgeable of Salesforce functionality and best-practices, Certification is a plus • Familiarity with common sales technology stack (including Outreach, ZoomInfo, LinkedIn Sales Navigator) and is able to design cross-tool process • Excellent communication skills - equally comfortable working with technical and non-technical stakeholders and can help others articulate their needs and translate them into projects • Excellent project management skills, including organization and prioritization • Detail-oriented and process-driven • Driven by a need to uncover and solve problems

Benefits

• Competitive salaries, stock options • Medical, Dental, Vision and Life insurance • Generous paid time off • Generous paid Parental Leave • 401K • Flexible Spending Accounts • Home office stipends