Auto Repair Shop Sales - Customer Service

January 24

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Logo of Global Pacific Support

Global Pacific Support

Call Center Facility • Offshore Staffing • Virtual Assistant • Lead Generation • Automation

Description

• Join our team at GLOBAL PACIFIC SUPPORT as an Auto Repair Shop Sales and Customer Service Representative! • You will be essential in providing top-notch service to our customers while driving sales for our auto repair services. • Your responsibilities will include: • Greeting customers and providing exceptional service while addressing their auto repair needs. • Understanding customers’ concerns and providing detailed information about our services and promotions. • Assisting with scheduling appointments and following up with customers for feedback and satisfaction. • Managing customer inquiries and complaints professionally, ensuring resolutions are reached swiftly. • Supporting the sales team by promoting additional services and products that benefit the customer and enhance their experience. • Maintaining accurate records of customer interactions and transactions. • Collaborating with technicians to ensure customer requests are fulfilled accurately and promptly.

Requirements

• Proven experience in sales and customer service, preferably in the automotive industry. • Strong interpersonal and communication skills, with the ability to build rapport with customers. • Excellent problem-solving abilities and a customer-oriented mindset. • Familiarity with auto repair services and industry terminology is a plus. • Ability to manage multiple tasks in a fast-paced environment. • Basic computer literacy, particularly with customer management systems. • Flexible availability, including evenings and weekends, as needed.

Benefits

• Competetive Salary • Remote Position • Schedule Flexibility

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