Global Pacific Support
Global Pacific Support is a business process outsourcing (BPO) company that specializes in enhancing customer experience through world-class support services. Headquartered in the Philippines, GPS provides a range of services including customer service, administrative support, technical support, bookkeeping, and financial assistance. They offer tailored solutions for call center operations, focusing on cost efficiency, quality service, and technological innovation to meet the dynamic needs of their clients. Their services are designed to help businesses boost productivity and manage operations efficiently, allowing clients to focus on growth while GPS handles the support spectrum.
Call Center Facility • Offshore Staffing • Virtual Assistant • Lead Generation • Automation
Auto Repair Shop Sales - Customer Service
January 24
Global Pacific Support
Global Pacific Support is a business process outsourcing (BPO) company that specializes in enhancing customer experience through world-class support services. Headquartered in the Philippines, GPS provides a range of services including customer service, administrative support, technical support, bookkeeping, and financial assistance. They offer tailored solutions for call center operations, focusing on cost efficiency, quality service, and technological innovation to meet the dynamic needs of their clients. Their services are designed to help businesses boost productivity and manage operations efficiently, allowing clients to focus on growth while GPS handles the support spectrum.
Call Center Facility • Offshore Staffing • Virtual Assistant • Lead Generation • Automation
📋 Description
• Join our team at GLOBAL PACIFIC SUPPORT as an Auto Repair Shop Sales and Customer Service Representative! • You will be essential in providing top-notch service to our customers while driving sales for our auto repair services. • Your responsibilities will include: • Greeting customers and providing exceptional service while addressing their auto repair needs. • Understanding customers’ concerns and providing detailed information about our services and promotions. • Assisting with scheduling appointments and following up with customers for feedback and satisfaction. • Managing customer inquiries and complaints professionally, ensuring resolutions are reached swiftly. • Supporting the sales team by promoting additional services and products that benefit the customer and enhance their experience. • Maintaining accurate records of customer interactions and transactions. • Collaborating with technicians to ensure customer requests are fulfilled accurately and promptly.
🎯 Requirements
• Proven experience in sales and customer service, preferably in the automotive industry. • Strong interpersonal and communication skills, with the ability to build rapport with customers. • Excellent problem-solving abilities and a customer-oriented mindset. • Familiarity with auto repair services and industry terminology is a plus. • Ability to manage multiple tasks in a fast-paced environment. • Basic computer literacy, particularly with customer management systems. • Flexible availability, including evenings and weekends, as needed.
🏖️ Benefits
• Competetive Salary • Remote Position • Schedule Flexibility
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