Customer Service Representative

November 22

Apply Now

Receive Emails with Similar Jobs

RemoteVA

WebsiteLinkedInAll Job Openings

201 - 500 employees

🎯 Recruitment

🤝 B2B

Description

Job Title: • Remote Customer Service Representative Company Overview: • Join our dynamic management company, where we pride ourselves on delivering exceptional service to tenants while providing a supportive and collaborative work environment. Job Description: • We are seeking a dedicated and professional Customer Service Representative to handle tenant inquiries, assist with service calls, and manage rent-related communication. This is a fully remote position, offering work-life balance and a strong support team to help you succeed. Key Responsibilities: • Respond promptly and professionally to tenant inquiries via phone and email. • Coordinate service calls and ensure timely resolution of tenant concerns. • Handle rent-related communications, including payment updates and general inquiries. • Maintain accurate records of interactions and transactions using our CRM system. • Collaborate with the back support team to address tenant needs efficiently.

Requirements

Qualifications: • Excellent verbal and written communication skills. • Strong problem-solving and organizational abilities. • Prior experience in customer service or property management is a plus. • Comfortable working remotely and proficient with technology. • Ability to manage time effectively and multitask in a fast-paced environment.

Benefits

Schedule: • Monday to Friday, 9:00 AM to 5:00 PM EST. • Weekends Off! What We Offer: • Fully remote work environment. • Supportive and friendly back-office team. • Opportunities for growth and development. • Work-life balance with weekends off.