October 31
β’ Providing world-class customer support to external and internal customers during escalated support inquiries. β’ Handling customer support inquiries for products, services and policies through the toll-free line, or email. β’ Serve as a point of contact (POC) to answer policy, product, and processing questions. β’ Proactively responding to customers that submit customer service complaints. β’ Identifying and recommending process improvements in day-to-day operations.
β’ Previous Customer Service Experience β’ Someone who has contact center experience (direct to consumer) β’ Shopify and Freshdesk experience β’ Strong communication skills, both verbal and written. β’ Proficiency in CRM software (e.g., Salesforce) and basic computer skills. β’ Problem-solving abilities and a positive, customer-focused attitude. β’ Ability to handle high-stress situations and multitask effectively. β’ Outlook, Word, Excel, AWS Connect, Freshdesk experience
β’ Purely work-from-home β’ Night Shift (EST) β’ Weekly pay
Apply NowOctober 31
501 - 1000
Provide technical support for customers at Genfinity, a healthcare solutions company.
October 26
1001 - 5000
Customer Support Consultant for tech solutions at SupportYourApp.
π΅π Philippines β Remote
π° Venture Round on 2017-10
β° Full Time
π‘ Mid-level
π Senior
π Customer Support
October 26
51 - 200
Customer Service Specialist for Australiaβs largest aesthetic technology provider.
October 23
51 - 200
Customer Support Agent assisting RemotePass users with inquiries and issues.