Business Development Representative - UCaaS VoIP

December 9, 2024

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Global Pacific Support

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Global Pacific Support is a business process outsourcing (BPO) company that specializes in enhancing customer experience through world-class support services. Headquartered in the Philippines, GPS provides a range of services including customer service, administrative support, technical support, bookkeeping, and financial assistance. They offer tailored solutions for call center operations, focusing on cost efficiency, quality service, and technological innovation to meet the dynamic needs of their clients. Their services are designed to help businesses boost productivity and manage operations efficiently, allowing clients to focus on growth while GPS handles the support spectrum.

Call Center Facility • Offshore Staffing • Virtual Assistant • Lead Generation • Automation

201 - 500 employees

🤝 B2B

🏢 Enterprise

☁️ SaaS

📋 Description

• We are seeking a motivated Business Development Representative (BDR) to join our dynamic team. • In this role, you will act as a crucial link between our Marketing and Sales departments, responsible for generating new business opportunities and cultivating relationships with potential clients. • Key Responsibilities • Lead Qualification: Qualify leads from marketing campaigns as viable sales opportunities. • Client Outreach: Contact potential clients through cold calls, emails, and social media referrals. • Relationship Building: Develop and maintain long-term relationships with clients to foster trust and loyalty. • Needs Assessment: Identify client needs and suggest appropriate products or services to meet those needs. • Sales Support: Set up meetings or calls between prospective clients and Account Executives. Collaborate with the sales team to develop strategies for converting leads into customers. • Market Research: Conduct research to identify potential clients and market opportunities. • Reporting: Maintain accurate records of interactions with leads in CRM software.

🎯 Requirements

• Education: • Bachelor’s degree in Marketing, Business Administration, or a related field a nice to have but not required. • Experience: • Proven work experience as a Business Development Representative or similar role, with a track record of meeting or exceeding sales quotas. • Skills: • Proficiency in CRM software • Strong communication and negotiation skills. • Ability to deliver engaging presentations. • Familiarity with MS Excel for analyzing sales data. • Excellent organizational skills and time management abilities. • Ability to work independently and as part of a team. • Familiar with and experience using VOIP/UCaaS Desktop Phones like RingCentral, Skyswitch, Zoom Phone, Dialpad, etc. • Ideal Candidate • The ideal candidate is results-driven, possesses excellent interpersonal skills, and thrives in a collaborative team environment. You should be comfortable working independently while also being able to contribute effectively to team goals. If you are passionate about driving business growth and building meaningful client relationships, we would love to hear from you.