Customer Success Manager

February 11

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Goodtime

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Goodtime is a domain that has recently been registered with Namecheap and is currently parked using Sedo Domain Parking. The page is generated by the domain owner, and Sedo disclaims any relationship with advertisers, as well as any association, approval, or recommendation of specific services or brands mentioned. The domain does not appear to represent an active business or provide any services at this time.

2 - 10 employees

📋 Description

• About GoodTime: GoodTime empowers individuals and organizations to achieve better outcomes from their hiring process. • The Role: We are currently looking for a Senior Customer Success Manager. • What Success Looks Like: • Build strong executive level relationships to increase product adoption. • Analyze customer’s product usage data to recommend features. • Maintain an expert level understanding of the GoodTime product suite.

🎯 Requirements

• 5+ years of experience in Customer Success Management or Customer Onboarding with complex software solutions • 3+ years of experience conducting QBRs and leading renewal discussions • Superior communication, presentation, and interpersonal skills • Self-motivated individual that thrives in a dynamic, fast-paced, small team environment that is capable and willing to wear multiple hats • Someone who finds solutions to problems without being given all the answers • Ability to effectively partner cross functionally with engineering, product, sales, marketing, etc. • Recruiting, ATS and/or HR Technology experience a bonus • Bachelor’s degree or equivalent experience

🏖️ Benefits

• Remote first culture • Health, Dental, and Short-term Disability plans, with generous employer contribution • Flexible time off • 8 week Parental Leave (including adoption placement) • $500 home office reimbursement • Up to $500 towards self-selected learning and development • Pre-IPO Stock Options