Customer Success - Biz Ops

February 11

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Logo of Hedonist Artisan Chocolates, LLC

Hedonist Artisan Chocolates, LLC

Hedonist Artisan Chocolates, LLC is a maker of handcrafted chocolates located in Rochester, NY, specializing in a variety of chocolate products including Valentine’s Day gifts, chocolate gift baskets, and vegan options. The company emphasizes the enjoyment of chocolate as a luxury experience and offers a range of customization options for events and corporate gifts. Their chocolates are crafted with fresh ingredients, focusing on quality and indulgence to provide customers with a delightful sensory experience.

Chocolates • Business Gifts • Salted Caramels • Ice Cream • Corporate Gifts

11 - 50 employees

Founded 2007

👥 B2C

🛍️ eCommerce

🛒 Retail

📋 Description

•Drive key initiatives for customer onboarding and support •Manage day-to-day customer communications •Project manage customer onboarding and training •Maintain product FAQ documentation •Update customers on product improvements •Gather product feedback and help define requirements •Contribute to company culture

🎯 Requirements

•Kind and collaborative people •Someone excited to build business functions from the ground up •Experience in a support capacity with customers •Experience with databases •B2B technology experience •Excellent communication and collaboration abilities •Strong problem-solving skills •Eye for design

🏖️ Benefits

•Competitive compensation package •Healthcare •Equity offering of up to .5%

Apply Now

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