Staff Solutions Architect

March 12

🌺 Hawaii – Remote

Although this job is listed in Hawaii, this company may be open to hiring remote in other states.

🎰 Nevada – Remote

Although this job is listed in Nevada, this company may be open to hiring remote in other states.

+5 more states

🌺 Hawaii – Remote 🎰 Nevada – Remote 🌶️ New Mexico – Remote 🏈 Ohio – Remote 🌲 Oregon – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote

💵 $175 - $238 / year

⏰ Full Time

🔴 Lead

💻 Solutions Engineer

🦅 H1B Visa Sponsor

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Shippo

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Shippo is a shipping software company that provides a comprehensive platform for e-commerce businesses to manage their shipping needs. With integrations for over 40 global carriers and numerous store platforms, Shippo offers small businesses and developers the tools to ship efficiently and at scale. Their offerings include a shipping API, address validation, tracking, insurance, and label creation, all with an emphasis on cost savings and seamless integration. Shippo is designed to simplify the logistics workflow for enterprises, marketplaces, and 3PLs, providing developer-friendly documentation and strong customer support.

Multi-carrier shipping • Shipping Labels • Shipment Tracking • Shipping API & Dashboard • Global Shipping

201 - 500 employees

Founded 2013

🔌 API

🛍️ eCommerce

📋 Description

• ​Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce. • Our mission is to make merchants successful through world class shipping. • With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn’t be available to them. • Through Shippo, e-commerce businesses, marketplaces, platforms and a variety of logistics infrastructure providers are able to connect to shipping carriers around the world from one API and dashboard. • We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more. • We are looking for a Solutions Architect to be the Technical Lead for our largest partnerships and lead vendor integrations. • This position will report directly to the Director of Engineering and partner with a Program Manager to build a visceral understanding of our partners needs, create solutions, generate API specifications, and work cross functionally with product teams to deliver value. • An ideal candidate will have strength in building relationships and partnerships, navigating complex domains, coupled with depth and breadth of technical expertise to provide robust solutions, with automated acceptance tests to meet partner needs. • This position will have no direct reports, but will be responsible for working directly with other teams, leading engineers, and being accountable for partner initiatives. • Define API specifications, capture use cases and detailed scenarios. • Create solution architectures using Shippo approved infra, technology, and processes. • Build interim, bridge solutions to meet customer needs while longer term solutions are prioritized on product team’s roadmaps. • Owns the customer developer experience inclusive of Shippo SDKs and documentationUse partner needs to drive scalable solutions that can expand our product portfolio and made generic for other partners and customers to leverage new capabilities. • Generate and scale automated acceptance testing (BDD, Contract Testing, TDD) for partner and customers that validates and verifies API behavior.

🎯 Requirements

• 8+ years of experience in software development • History of directly engaging and interfacing with customers, clients, and partners • Strong interpersonal skills and the ability to work with all levels of the organization. • Track record of designing scalable integration architectures that can support multiple enterprise clients • Solid understanding of object-oriented or functional programming and familiarity with various design and architectural patterns. • Exceptional verbal, written, and interpersonal communication skills. • You are adept at communicating relevant information clearly and concisely. • Deep understanding of customer needs and passion for customer success. • Ability to look ahead to identify opportunities, foster a culture of innovation, and build for scale. • Coding experience in server-side programming languages (e.g. Go, Python, Java, Ruby) as well as database languages (SQL)Experience working with server-side MVC frameworks (e.g. Django, .NET, Spring, Rails, Phoenix) • Solid understanding of object-oriented programming and familiarity with various design and architectural patterns • Deep understanding of customer needs and passion for customer success • Exhibit core behaviors focused on craftsmanship, continuous improvement, and team success • BS or MS degree in Computer Science or equivalent experience

🏖️ Benefits

• Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). • Pets coverage is also available! • Take-as-much-as-you-need vacation policy & flexible working • One week-long company wide winter shutdown • 3 Volunteer Days Off (VTOs) • WFH stipend to set up your home office • Charity donation match up to $100 • Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth • Fun team in person time through our Shippos Everywhere program which includes regular team and company off-sites throughout the year as well as local Shippos gatherings