Principal Solutions Engineer

October 31

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Cresta

WebsiteLinkedInAll Job Openings

AI • Machine Learning • Voice • Chat • Contact Center

201 - 500 employees

Founded 2017

🤖 Artificial Intelligence

🏢 Enterprise

📡 Telecommunications

Description

•As a Principal Solutions Engineer you will partner with a Sales Director to showcase the power of Cresta to potential customers. •In this role you will provide technical insights and solutioning to stakeholders both internal and external by understanding customers technical requirements. •You will conduct product demos, manage technical validation activities (including proof-of-concept exercises and pilots), and ultimately help develop the business case for the prospect during the sales cycle. •You also will act as liaison between sales, the customer and Cresta’s technical teams.

Requirements

•7+ years of experience in a customer facing role, and 1-3 years of experience in a technical pre-sales role selling to large enterprises •Hands on experience of working with Conversational AI •Highly organized •Impeccable work ethic •Desire to practice and prepare your presentation (or demo) meticulously, as you always strive for perfection •Energy, enthusiasm and thoughtfulness in everything you doLearn new technology quickly and find it easy to explain technological solutions in terms of business value •Natural problem-solver and extremely resourceful - garnering support from other people or teams in order to drive opportunities to closure •Knowledge of Salesforce.com, contact center technologies a plus •You embody our core values.

Benefits

•We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs •Flexible vacation time to promote a healthy work-life blend •Paid parental leave to support you and your family •Monthly Gym & Phone allowance •Work from home office stipend to help you succeed in a remote environment •Lunches and dinners included for in-office employees via Grubhub