Go Vocal (formerly CitizenLab)
Civic engagement • SaaS • Government innovation • Smart governance • eParticipation
51 - 200
Customer Support Specialist
Yesterday
Go Vocal (formerly CitizenLab)
Civic engagement • SaaS • Government innovation • Smart governance • eParticipation
51 - 200
Description
• Work closely with Product and Customer Success Team • Address technical questions from clients • Maintain support resources and oversee product updates • Serve as the link between support, product, and development teams • Stay updated on product releases and prepare support material accordingly
Requirements
• Belgian citizenship • Basic understanding of data • Comfortable using everyday digital tools • Communicate clearly in English and either French or Dutch • Currently subscribed as a job seeker at VDAB • Experience in client support (nice to have) • Additional languages (Spanish, German, or others) (nice to have)
Benefits
• 26 days paid time off • Professional development budget of 1000 euro • Unlimited access to mental wellbeing support via OpenUp • Full flexibility on working from home • And much more!
Apply NowSimilar Jobs
2 days ago
CitizenLab
51 - 200
Join Go Vocal as Customer Support Hero. Support clients while promoting digital democracy in a collaborative environment.
September 27
Gorilla delivers data solutions for a lower-carbon future, aiming for customer satisfaction.
August 8, 2023
Rentokil Initial
10,000+