Manager - Observability Architect

18 hours ago

Apply Now

Receive Emails with Similar Jobs

Grafana Labs

WebsiteLinkedInAll Job Openings

Grafana Labs supports organizations’ monitoring, visualization and observability goals. 950,000+ active installations

Monitoring • Observability • Dashboards

501 - 1000

Description

• This is an exciting opportunity to be an early member of our new Observability Architecture team–a technically elite team that will redefine what a CSE is in our industry. • You will be responsible for all aspects of building and managing a team of high-performing Observability Architects. • The OA team enables Grafana Labs’s worldwide growth by educating existing customers to ensure they are happy, successful and realizing genuine value. • You will partner closely with our Sales team to help qualify and close opportunities.

Requirements

• 3+ years leading a team, 5+ years in the high tech industry having held roles such as TAM Manager, SE Manager, Developer, Sales Engineer/Architect, Manager, etc. • Direct experience mentoring, developing people and managing performance over time. • Experience in Open Source selling or Cloud first/Product led sales go to market motion a big plus. • Deeply knowledgeable of the Operational Expertise in the Grafana Platform (LGTM) and/or competing observability products. • Direct experience selling monitoring/data/visualization products. • You will be creative in solving Customer Adoption Challenges. • Proactively assist customers with technical issues that may arise and assist in the troubleshooting and root cause analysis. • Identify and provide timely workarounds and solutions to meet a customer’s business needs. • You have extensive Grafana deployment design expertise. • You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. • You will love solving technical challenges and thrive on bringing creative solutions to our customers.

Benefits

• Benefits include equity, bonus (if applicable), and other benefits listed on our careers page.