Microsoft Dynamics 365 Field Service Architect

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Ludia Consulting

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Creating value every day with integrity and respect for our clients and employees

Dynamics 365 • Management Consulting • Solution Architecture • Software delivery • Executive Management

11 - 50

Description

• About Us • Ludia Consulting is one of the fastest growing and innovative consulting firms in Microsoft Dynamics Finance & Supply Chain, Customer Engagement and PowerPlatform. • Role Description • As a Microsoft Dynamics 365 Architect, you will be a key "solutionist" to understand and transition functional concepts into technical solutions using the Microsoft Dynamics suite. • Essential Functions • Lead Microsoft Partner engagements around requirements discovery, customization, integrations, process architecture and system implementations. • Configure Microsoft D365 CE and Field Service, Field Service Mobile according to client specifications. • Collaborate with internal consultants and leaders to deliver best-in-class solutions for our clients. • Evaluate and report project risks assessment and analysis to internal/external stakeholders. • Conduct design review sessions with the customer to demonstrate completed work and gather adjustments and changes. • Exhibit Thought Leadership in the D365 CE / Field Service space and develop blogs, articles, and whitepapers.

Requirements

• Undergraduate or master’s degree with focus on Information Systems, Operations management, Finance/Accounting or Computer Science or equivalent • Energetic and thrives on learning new concepts • Excellent communication skills and professional demeanor • Ability to speak with clients at all levels within an organization • Superb work ethic, positive energy and able to maintain a professional presence in difficult client facing situations • Ability to work independently and as a team player to effectively meet project deliverables on time • 5+ years of experience with Dynamics 365 Solution Delivery (CE/Field Service/Field Service Mobile) • Industry best practice knowledge of business processes, issues, and technology especially related to the operation of a sales, marketing, customer service, and field service departments within an organization • Experience implementing end-to-end Microsoft Dynamics 365 CE/FS projects • 3+ years of experience with Power Platform solution delivery of either model-driven or canvas apps • High level understanding of Power BI – data modeling, report/KPI creation, and deployment • Experience with automating business processes and customer connectors with Microsoft Power Automate • Experience with process mapping and data modeling for Dual-Write crossovers • Strong skills in Office365 related technologies (SharePoint, Teams, Yammer, etc.) • Proven track record in adaptability, teamwork, problem solving, results orientation • Must be able to independently handle complex problems • Ability to travel to client sites within the United States

Benefits

• Vast network of professional connections • Team focused, no-blame culture • Opportunities for professional growth • Family/Community focused company • Remote work-from-home • Unlimited PTO • Companywide time off at the end of the year • Full health benefits, vision, and dental • 401K • …and more!