Project Manager - Government SaaS Implementation

2 days ago

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Granicus

WebsiteLinkedInAll Job Openings

Cloud Computing • Streaming Media • Webcasting • Government Transparency • communications

501 - 1000 employees

Founded 1999

🏛️ Government

☁️ SaaS

📋 Compliance

Description

• This Project Manager role lives within the customer engagement arm of the Granicus’ Digital Services Implementation Team and is a key member of the Implementation Services (IS) team. • This team helps customers (government agencies) create valued online services. • As a Project Manager, you will be key partner in the successful rollout of projects across our customer base. • This role is perfect for an individual with a passion for helping customers reach their strategic objectives. • Your role starts at project kick-off by providing the client with a project plan, oversight of discovery, and requirements gathering. • Candidates need to be able to obtain a Canadian government security clearance at the 'Secret' level if selected. • Candidates must be fully Fluent in French, and the interview process will include a bilingual French assessment.

Requirements

• Minimum of 3 to 5 years of experience in project management, preferably in a customer-facing role. • Excellent communication and interpersonal skills with a proven track record of building and maintaining strong relationships with clients. • Ability to manage multiple projects and prioritize tasks to ensure deadlines are met. • Strong analytical skills and experience with data analysis and trend analysis to identify opportunities and areas of improvement. • Knowledge of project management tools, methodologies, and best practices. • Ability to work independently and collaboratively within a team. • Ability to manage conflict and influence decision-making at all levels of the organization. • Strong organizational and planning skills with the ability to manage complex, multi-faceted projects. • Proven experience in proactively gathering information about product performance, customer feedback, and market trends to identify areas of improvement and opportunities for growth. • Solid understanding of Customer Relationship Management (CRM). • Proactive and data driven. • Demonstrate and ensure timely and thorough communication of strategy, deliverable status, and results. • Have a proven ability to flex between the technical and business sides of your brain – engineers and cross-functional team members alike love to work with you. • Have the ability to work with multiple cross-functional teams to build and evaluate business cases to support product investment decisions. • Have excellent communications skills – listening, verbal, and written. • Can help drive your team’s success and are a self-starter. • Are bilingual (English and French) – required.

Benefits

• Listed range is the base salary only and dependent on candidate experience and qualifications. • Bonuses and incentives are above and beyond this range. • Compensation also will include an extensive and comprehensive range of benefits.