Integration Engineer

2 days ago

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Gravity Payments

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Merchant Credit Card Processing • Credit Card Payment Processing • Business Services • Small Business Funding • Mobile Credit Card Processing

201 - 500

Description

• A career with Gravity Payments is an opportunity to be on a collaborative team where creative leadership, passion for progress, and responsibility are paramount. • This person will work within a team responsible for supporting partners through integration and Beta phases of our integrated process. • As an Individual contributor, you will lead by example, and provide timely and accurate support to new and existing partners to help move them through our integration processes. • Provide high-tier support to our partner’s developers by supporting their environments, languages, and unique coding practices. • Manage and review releases of partner integrations. • Create supporting documentation for all partner integrations and update as necessary. • Collaborate with engineering to prioritize feature requests. • Assist our customers, which include internal tech support and external partner/independent software vendors with escalated issues. • Ensure accountability for following team processes. • Being available as a resource for coaching, shadowing, providing feedback. • Leading by example by actively representing and supporting Gravity’s culture and its core values. • Familiarization with engineering coding structure and practices. • Experience supporting a suite of integrated payment applications. • Ability to work independently in an ambiguous environment. • Ability to problem solve and troubleshoot issues with little documentation or pre-existing precedent. • Attention to detail, excellent written and verbal communication. • Effectively builds formal and informal relationship networks inside and outside the organization.

Requirements

• Must have access to a wired internet connection • Must have access to at least a 25 megabits per second (mbps) download and 20 mbps upload speed connection

Benefits

• Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401k) • Life Insurance (Voluntary & AD&D) • Paid Time Off (Open PTO After One Year) • Short Term & Long Term Disability • Wellness Resources