Robotics Field Applications Engineer

3 days ago

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GrayMatter Robotics

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💰 $20M Series A on 2022-08

Description

• Join the Customer Success Team as a Robotics Field Applications Engineer • Own customer requirements & feedback, improve the product with engineering teams • Support customers with setup, training, and ongoing assistance for products • Make service calls when issues cannot be resolved over the phone • Regular visits to local customers required for support

Requirements

• 2+ years of industry experience demonstrating hands-on Hardware/Software skills, experience with manufacturing automation or similar field • Demonstrate knowledge in troubleshooting and use of tools, hand tools, power tools, measurement tools, etc. • Effective communication skills and strong interpersonal skills to work with internal and external stakeholders • Perform multiple tasks concurrently and respond to emergency situations effectively • Ability to communicate technical/complex information both verbally and in writing. Documentation is key. • Ability to solve technical problems effectively, efficiently, and independently • Willing to travel up to 75% of the time and work with customers at their sites nationwide (mostly located along the east coast)

Benefits

• unlimited PTO • 401(k) plan + employer match • regular offsite events • discretionary fund for enhancing productivity • so much more!